Returns & Exchanges
Isabel Marant offers a complimentary return service within 14 days of the delivery date to ensure your complete satisfaction with every purchase. All items must be returned in their original condition, unworn and with all security tags and packaging intact.
Request a Return
Log into your account or access the 'Orders' section to select the items you wish to return and obtain your Return Authorization Number.
Prepare the Package
Place the items in their original designer packaging and shipping box, ensuring the pre-paid return label provided with your order is securely attached to the outside.
Schedule a Collection
Contact our designated courier to arrange a convenient pick-up time at your location or drop off the package at an authorized service point.
Refund Processing
Once our quality control team inspects and approves the returned items, your refund will be issued to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing